Muda, muri and mura: the three burdens that make a hospital sick
Preparing material for my classes, I went back to Lean thinking\u2019s three forms of loss: waste that adds no value, overburdened staff, and variability between shifts. In a hospital these are not textbook concepts: they are the patient\u2019s wait, the team\u2019s exhaustion, and the outcome that changes depending on who is on duty.
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